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You have questions, we have answers

are there any recurring fees?


Nope! There are no absolutely no franshise, subscription, or lisence renewal fees associated with the Snap Shack Photo Booth. 



What is the Photo Booth Software capable of?


Unless otherwise specified, we install the latest version of Darkroom Booth in our photo booths. This software provides countless features and we encourage you to visit their website. Some of the highlight features include: Facebook integration, GIFs & videos, Dropbox uploading, Greenscreens, customizable photo strips, slow motion video capture, SMS/MMS phone texting, and emailing photos.



Do you offer financing?


Yes! Please get in touch with us to discuss financing your Snap Shack Photo Booth. Financing is offered through Paramount Financial and PayPal as our two different options. 



Is there any form of warranty?


We offer a 6 month warranty on all the electronic components inside the photo booth. There is also a return period of 14 days, no questions asked. Buyer will be responsible for return shipping charges and 5% restocking fee.



How portable is it?


It’s so easy a child could do it. There are 2 main components: the kiosk and the base. The kiosk has a hinge at the midway point to allow for folding it in half to protect the computer and camera during transport and sotrage. When erect, it easily slides into place on the base. After that point all you need to do is plug it in and you are ready to go! Check out our photo booth page to see more details on the portability.



How heavy is it?


Fully loaded our kiosk is approximately 40lbs. The base is made out of steel and takes up a decent amount of this weight, which is removable during transport. 



What colors do you have?


Our base models are black and white but we’d be happy to customize it if you have a particular color in mind.



Do I have to use only the items included in your photo booth package?


Aside from the Microsoft Surface Pro computer you are free to use any other components that you wish. The Canon T6 can be replaced with a Nikon for instance. Also the software (Darkroom Booth) can be swapped out if you had another software in mind. We will happily adjust the price to make up for any component changes.



Can we use your images for our website and marketing?


You sure can. We will provide you with all of our professional high resolution photos of our photo booth kiosk to use for your own advertising.



is technical support offered?


We are open between the hours of 8:00AM and 7:00PM EST and happy to provide customer service and technical support via phone and email. Over the weekend we accept emails and voicemails as the initial form of contact. A team member will do their best to return a phone call within one hour. in Our rental branch has been in operation since 2012 and we always try our best to be responsive and guide you with your photo booth set up. Please visit our contact page to get ahold of us.





We accept returns within 14 days of purchase. A 5% restocking fee will be applied and buyer will be responsible for shipping the kiosk back to Snap Shack. Reund will be administered upon receival and inspection of goods. 



Learn more about each of our photo booth packages